F A Q's

  1. What is the quality of your hair?

All of our hair is Grade AAAAAAA Quality & double drawn.  Our hair does not shed, tangle or matt up & we stand behind the quality of our hair.

2.  How many Grams or OZ comes in a bundle?

100gram = 3.5 OZ

3.  How many bundles do I need to complete a full head?

12" - 24" needs 3 bundles, 24" - 30" needs 4+ bundles

4.  What is your return or exchange policy?

ALL SALES ARE FINAL!!  EXCHANGE ONLY and items must be in its original state as received (unopened, unwrapped, unaltered, unworn, undamaged & all tags & packaging must be included.

We do not accept any merchandise that has ben used or altered (brushed, combed, picked, cut, colored or washed) exchanges must be made within 7 days of receiving the hair.  Shipping charges are NOT refunded.

5.  How long does it take to process & receive my order?

Orders are processed within 24 hours of being received  & are shipped via DHL EXPRESS Drop Ship or USPS Priority Mail.  Estimated Time within 7 business days.

Customized Colors & Lengths take an additional 3 business days.  (See Special Order Section)

6.  How long does the hair last?

6 months to a year as long as its properly cared for

7.  Can the hair be colored?

Yes.  But we advise you to use a professional colorist/stylist

8.  What color does the hair come in?

Virgin Hair comes in its Natural State 1B - 4 (Dark brown to light brown).  Any other color preference is $20 per bundle & you can indicate that in the options box.